Weather Policy

Weather Policy

If weather forecasts suggest the possibility of inclement weather, our operational schedule may change.The management of Splashdown Waterpark may delay the park’s opening, close the park early, or make other changes to the posted facility schedule when guest safety, staffing levels, or other operational concerns make it necessary to do so.

For your safety, all waterpark guests will be cleared from the water in the event of visible lightning or audible thunder. The pools will remain closed for 30 minutes after the last sounding of thunder and/or visual observation of lightning. Facilities may delay opening or close early due to dangerous weather, low attendance, rain, or air temperatures below 70 degrees.

Rain checks are issued when weather disrupts aquatics operations two or more hours before the posted closing time.

If operations are suspended for 60 minutes or more, guests can exchange their receipt or ticket stub for a rain check if they choose to leave the facility. The rain check will be valid for the remainder of the season.

If a rain check is issued and the pool reopens, guests will be required to return rain check to gain admission to the facility.

No rain checks will be issued during the facility’s final two posted operating hours.

No refunds will be given.

You must present your ticket stub to be issued a rain check.

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